Quality

To achieve the quality required at all stages from product development to design, production, sales, and after-sales service, all our internal quality assurance organizations collaborate, working as one to provide quality satisfying the demands of the era based on our Company motto: Quality First.

Quality Policy

＜Fundamental Policy＞ PILLAR Group declares that it provides the high-quality products and services for customers expect to contribute the better society creation, on the bases of PILLAR Group's corporate principles "Quality First".

  • (1) Customer-Focused ApproachPILLAR achieves customer satisfaction by acting integrity with high ethical standards as professional and providing high level and stable quality.

  • (2) Quality Assurance with "In-Process Completion"PILLAR promotes activities that ensure quality across throughout entire business processes by achieving the required quality at each processes.

  • (3) Global QualityPILLAR establishes a system that provides appropriate quality to comply the various requirement of the global market.

  • (4) Continuous ImprovementPILLAR sets quality targets and indicators for quality improvement and accumulates progress and innovation continuously.

  • (5) Communication with StakeholdersPILLAR discloses information regarding its product quality in a timely manner and meets the expectations of its stakeholders.

Promoting Quality Management

We believe continuous improvement in all business processes contributes to products and services of higher quality while enhancing productivity.
We promote quality management to assure quality satisfying customer requirements.

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